Thoughts on Patient and Family Experience

Waiting Room Anxiety: Easing Family Members’ Stress During Same Day Surgery

Posted by MyCareText on Feb 4, 2019 1:08:43 PM

Poor communication can result in mix-ups and confusion. For this reason surgeries can be distressing not just for the patient, but also for their family. In the second part on our series on dealing with the stress of same day surgery, we’ll be focusing on how hospitals can help family members cope with stress and provide better support for the patient during this stressful time. 

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Topics: Family Centered Care, Patient Experience, Patient Engagement, Ease Stress, Text Messaging, Surgery, Hospital

Easing Patients' Stress While Improving Outcomes for Same Day Surgery with Better Communication

Posted by MyCareText on Jan 14, 2019 9:58:00 AM

Part 1 of a 4 Part Series - Easing Same Day Surgery Stress. We will discuss stress from 4 points of view - the patient, their family and friends, the nursing staff, and the physician. For this first part in our series about dealing with the stress of same-day surgery, we'll be looking at the surgery procedure through the eyes of a patient.

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Topics: Family Centered Care, Status Updates, Patient Engagement, Ease Stress, Text Messaging, Surgery, Improved Outcomes, Hospital