Poor communication can result in mix-ups and confusion. For this reason surgeries can be distressing not just for the patient, but also for their family. In the second part on our series on dealing with the stress of same day surgery, we’ll be focusing on how hospitals can help family members cope with stress and provide better support for the patient during this stressful time.
Can you increase your revenue within 2 weeks AND improve the patient's experience? Sounds too good to be true, right?